An Open Letter from Larry Mullen...
I am now in the process of figuring out a way of distributing the tickets for our intended return to North America in the fall. The only fair way of doing this, is to give U2 Propaganda members, who are now U2.com members, priority in the queue.
After that, people will be given priority in the order in which they joined. Many people who joined U2.com and didn't get tickets are understandably angry. They now have the option to get a full refund of their subscription fee.
The idea that our long-time U2 fans and scalpers competed for U2 tickets through our own web site is appalling to me. I want to apologise to you who have suffered that.
If your U2.com pre-sale experience has left you disappointed, I hope this will go some way towards reassuring you of our total commitment to our audience.
By the way, a note to those so-called U2 fans who are quick to accuse U2 of unseemly behaviour, I've only got two words for you...
(above was posted on U2.com)